HOW IT WORKS
Follow Our 4 Easy Steps
SELECT YOUR GARMENT
Select the garment that you wish to purchase. If there are multiples or you’d like us to take care of the design please select ‘Email Order’ and send your order details.
SPECIFY YOUR QUANTITY
Choose how many garments you need & add to cart, we do not have a minimum. Discounts on bulk purchases. Please choose ‘Email Order’ for bulk enquiries.
UPLOAD YOUR LOGO
Use the online designer or choose ’email order’ if you would like us to take care of the design. We never charge for designing.
GET YOUR ESTIMATED DISPATCH DATE
Once we’ve got the final design, quantities and the order has been paid for, we will provide you with an estimated dispatch date for your order.
Included Print
Included with our garments is printing. For T-Shirts / Hoodies / Jackets we have included 1x 12cm by 6cm wide logo on the front and 1x A4 Size print on the back (29cm x 21cm). For all other items such as aprons, beanies & caps we’ve included 1x 12cm wide print on the front.
If you require larger printing or would like something different (printing on the sleeves, etc), please contact us using the contact form so we can quote this.
Included Print
Included with our garments is printing. For T-Shirts / Hoodies / Jackets we have included 1x 12cm by 6cm wide logo on the front and 1x A4 Size print on the back (29cm x 21cm). For all other items such as aprons, beanies & caps we’ve included 1x 12cm wide print on the front.
If you require larger printing or would like something different (printing on the sleeves, etc), please contact us using the contact form so we can quote this.
Freequently Asked Questions
How does the ordering process work?
We’ve tried to simplify this into 4 easy steps –
-
- Select Your Garment
- Specify Your Quantity
- Upload your logo / design
- Submit your order and get your dispatch date
How long does it take to receive my custom printed products?
Custom prints are usually dispatched within a week from approval of the artwork proof and can take a couple of days depending on your location to receive. We advise our customers of 10 business days for turnaround (from payment and artwork approval).
What types of products do you offer for customisation?
As part of our standard range we offer t-shirts (short & long sleeve), jumpers, hoodies, sweatshirts, high visibility workwear + more. Check our ‘shop’ page for our current range.
We also have a range of aprons, caps, & much more. If there are products you are looking for and can’t see them on our website, drop us a line via the enquiry form below as we may have them or be able to source them for you.
Can I provide my own design or logo for printing?
Absolutely! We will make your logo print ready if it isn’t already and send you a proof to approve before we produce the garments.
What printing methods do you use for customising products?
We use a range of production methods to customise our customers products. Direct To Film (DTF) is our most popular and economical choice for printing. This is the standard printing method we use and is included in the price of our products.
Is there a minimum order quantity for customised products?
We do not have minimum quantities for our standard range of products when you use direct to film printing.
Do you offer delivery?
Yes we offer nationwide delivery. Please include any relevant information in the ‘checkout’ section including notes such as ‘please leave with reception’ or ‘authority to leave without signature’.
What is your return and exchange policy for customised orders?
If there is a fault with the garment or print which we were at fault, please contact us within 5 business days of receiving the goods with photographs / video. We will immediately replace these at no cost. As we do not have any use for products once they’ve been customised we do not offer refunds on items as a result of the customer changing their minds, choosing the wrong size or where there are spelling errors etc which were sent through by the customer.
Please carefully check spelling, designs, sizing and the proofs we send you prior to approval.
Note ** We will not start printing until we have your approval.
Please enquire via the contact form if you have any questions prior to ordering. Our team are more than happy to answer any queries you may have.
Can I request samples of the uniforms before placing a large order?
Yes you can, sample costs will vary so please contact us with your requirements first and we can discuss the most economical way of arranging this.
Are there any additional fees for artwork setup or design services?
No. Our advertised prices include all the setup and design fees for standard products. We offer other design services like logo design etc which is a completely seperate service and will be quoted as such before we commence work.
Do you offer discounts for bulk orders or repeat customers?
Yes. We have bulk discounts and trade wholesale pricing available.
How do I care for my garments?
Please read our Care Instructions page